{"id":2208,"date":"2022-10-16T11:23:43","date_gmt":"2022-10-16T09:23:43","guid":{"rendered":"https:\/\/mox-optics.com\/support\/garantieprogramm\/"},"modified":"2024-09-09T14:26:34","modified_gmt":"2024-09-09T12:26:34","slug":"garantieprogramm","status":"publish","type":"page","link":"https:\/\/mox-optics.com\/de\/support\/garantieprogramm\/","title":{"rendered":"Garantie-Programm"},"content":{"rendered":"\n<p>Bei MOX sind wir stolz auf die Qualit\u00e4t und die Leistung unserer Produkte. Wenn du innerhalb von zwei Jahren nach dem Kauf des Produkts einen Fertigungsfehler entweder im Material oder der Verarbeitung entdeckst, werden wir das Produkt kostenlos reparieren oder ersetzen. Die Garantie gilt nicht in dem Fall normaler Abnutzung und bei Sch\u00e4den, welche aus Unf\u00e4llen, Ver\u00e4nderungen an dem Produkt, Nachl\u00e4ssigkeit oder aus der Zweckentfremdung des Produkts durch den Kunden resultieren und ebenfalls nicht, wenn der Grund f\u00fcr den Defekt nicht klar nachgewiesen werden kann.<\/p>\n\n\n\n<p>Um einen Garantiefall zu beantragen, f\u00fcllen Sie bitte das untenstehende Formular aus. Wir werden uns so schnell wie m\u00f6glich bei Ihnen melden.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\"><div class='fluentform ff-inherit-theme-style fluentform_wrapper_7  ff_guten_block ff_guten_block-7'><form data-form_id=\"7\" id=\"fluentform_7\" class=\"frm-fluent-form fluent_form_7 ff-el-form-top ff_form_instance_7_1 ff-form-loading ffs_inherit_theme\" data-form_instance=\"ff_form_instance_7_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Garantieformulier DE<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_7_item_sf\" aria-label=\"Newsletter\">\n                    Newsletter                <\/label>\n            <\/div>\n            <div class=\"ff-el-input--content\">\n                <input type=\"text\"\n                       name=\"item_7__fluent_sf\"\n                       class=\"ff-el-form-control\"\n                       id=\"ff_7_item_sf\"\n                \/>\n            <\/div>\n        <\/div>\n                <input type=\"hidden\" id=\"__fluent_protection_token_7\" class=\"fluent-form-token-field\" name=\"__fluent_protection_token_7\">\n        <input type='hidden' name='__fluent_form_embded_post_id' value='2208' \/><input type=\"hidden\" id=\"_fluentform_7_fluentformnonce\" name=\"_fluentform_7_fluentformnonce\" value=\"893e3b9174\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/de\/wp-json\/wp\/v2\/pages\/2208\" \/><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_numeric_field' id='label_ff_7_numeric_field' aria-label=\"Bestellnummer\">Bestellnummer<\/label><\/div><div class='ff-el-input--content'><div class=\"ff_input-group\"><div class=\"ff_input-group-prepend\"><span class=\"ff_input-group-text\">#<\/span><\/div><input type=\"number\" name=\"numeric_field\" id=\"ff_7_numeric_field\" class=\"ff-el-form-control\" placeholder=\"1234\" data-name=\"numeric_field\" inputmode=\"numeric\" step=\"any\" min=\"0\" aria-valuemin=\"0\" tabindex=\"1\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_names_first_name_' id='label_ff_7_names_first_name_' >Vorname<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_7_names_first_name_\" class=\"ff-el-form-control\" tabindex=\"2\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_7_names_last_name_' id='label_ff_7_names_last_name_' >Nachname<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_7_names_last_name_\" class=\"ff-el-form-control\" tabindex=\"3\" aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_email' id='label_ff_7_email' aria-label=\"E-Mail-Adresse\">E-Mail-Adresse<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_7_email\" class=\"ff-el-form-control\" placeholder=\"n&#97;&#109;&#x65;&#x40;&#x64;&#x6f;m&#97;&#105;&#110;&#x2e;&#x64;&#x65;\" data-name=\"email\" tabindex=\"4\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_description' id='label_ff_7_description' aria-label=\"Bitte beschreibe die Probleme mit den Produkten in deiner Bestellung\">Bitte beschreibe die Probleme mit den Produkten in deiner Bestellung<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_7_description\" name=\"description\" id=\"ff_7_description\" class=\"ff-el-form-control\" placeholder=\"Beschreibe so genau wie m\u00f6glich, was falsch ist ...\" rows=\"6\" cols=\"2\" data-name=\"description\" tabindex=\"5\" ><\/textarea><\/div><\/div><div class='ff-el-group  ff-dropzone'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_image-upload_1' id='label_ff_7_image-upload_1' aria-label=\"Lade hier ein oder mehrere Bilder hoch, die die Probleme deutlich veranschaulichen. (max. 10 Bilder, max. 10 MB pro Bild, im JPG-, PNG- oder GIF-Format)\">Lade hier ein oder mehrere Bilder hoch, die die Probleme deutlich veranschaulichen. (max. 10 Bilder, max. 10 MB pro Bild, im JPG-, PNG- oder GIF-Format)<\/label><\/div><div class='ff-el-input--content'><label for='ff_7_image-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Dateien ausw\u00e4hlen<\/span> <input type=\"file\" name=\"image-upload\" id=\"ff_7_image-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" accept=\"image\/*\" data-name=\"image-upload\" multiple=\"1\" tabindex=\"6\"  aria-invalid='false' aria-required=true><\/label><\/div><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-7_1\" ><hr><\/div><div class='ff-el-group ff-text-center ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_no_style\" tabindex=\"7\"  aria-label=\"Garantieanspruch einreichen\">Garantieanspruch einreichen<\/button><\/div><\/fieldset><\/form><div id='fluentform_7_errors' class='ff-errors-in-stack ff_form_instance_7_1 ff-form-loading_errors ff_form_instance_7_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_7_1 = {\"id\":\"7\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_7_1\",\"form_id_selector\":\"fluentform_7\",\"rules\":{\"numeric_field\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"numeric\":{\"value\":true,\"message\":\"This field must contain numeric value\",\"global_message\":\"This field must contain numeric value\",\"global\":true},\"min\":{\"value\":\"0\",\"message\":\"Order numbers can not be negative\",\"global_message\":\"Validation fails for minimum value\",\"global\":false},\"max\":{\"value\":\"\",\"message\":\"Validation fails for maximum value\",\"global_message\":\"Validation fails for maximum value\",\"global\":true},\"digits\":{\"value\":\"\",\"message\":\"Validation fails for limited digits\",\"global_message\":\"Validation fails for limited digits\",\"global\":true}},\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"names[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":true,\"global_message\":\"This field must contain a valid email\"}},\"description\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"image-upload\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"max_file_size\":{\"value\":10485760,\"_valueFrom\":\"MB\",\"message\":\"Validation fails for maximum file size\",\"global_message\":\"Validation fails for maximum file size\",\"global\":true},\"max_file_count\":{\"value\":\"10\",\"message\":\"Validation fails for maximum file count\",\"global_message\":\"Validation fails for maximum file count\",\"global\":true},\"allowed_image_types\":{\"value\":[\"jpg|jpeg\",\"png\",\"gif\"],\"message\":\"Allowed image types does not match\",\"global_message\":\"Allowed image types does not match\",\"global\":true}}},\"debounce_time\":300,\"conditionals\":{\"names\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}]}}};\n                            <\/script>\n            <\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bei MOX sind wir stolz auf die Qualit\u00e4t und die Leistung unserer Produkte. Wenn du innerhalb von zwei Jahren nach dem Kauf des Produkts einen Fertigungsfehler entweder im Material oder der Verarbeitung entdeckst, werden wir das Produkt kostenlos reparieren oder ersetzen. Die Garantie gilt nicht in dem Fall normaler Abnutzung und bei Sch\u00e4den, welche aus&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":2197,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-2208","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/pages\/2208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/comments?post=2208"}],"version-history":[{"count":5,"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/pages\/2208\/revisions"}],"predecessor-version":[{"id":9280,"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/pages\/2208\/revisions\/9280"}],"up":[{"embeddable":true,"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/pages\/2197"}],"wp:attachment":[{"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/media?parent=2208"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/categories?post=2208"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mox-optics.com\/de\/wp-json\/wp\/v2\/tags?post=2208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}