Shipping

Costs

All orders over €35 will be shipped free of charge!

For all other orders to Germany the shipping costs are € 3,99 and €5,99 for Austria, Belgium, Luxembourg, and The Netherlands.

Delivery Times & Carrier

After receipt of payment your package will be shipped within 1 to 2 business days. This means that, on average, you will receive your order within 2-4 working days in Germany and 3-5 working days in Austria, Belgium, Luxembourg, and The Netherlands.

Orders to Germany are shipped by DHL, which means that they can be delivered at a “Packstation”. Orders to other countries are shipped with GLS.

Returns

You can return any order within 14 days after receiving it and receive a full refund of the products. Here, the following conditions apply:

  • Returns are free of charge if your order total was over €35. Otherwise, you are responsible for the return costs.
  • You use the return label provided by us.
  • We can only accept products that are unused, are undamaged, and are in their original packaging. This holds especially for the protective film on the inside of a goggles lens that must not be removed from the lens.

In order to return your product(s), please fill in the Request a return label form.